FAQs
If you believe EBG is calling you in error, please speak with an account representative at (855) 366-6109.
Please call and speak with an account representative at (855) 366-6109 during business hours.
If you or someone else included on the account have filed for bankruptcy, please notify us or have your attorney notify us by calling (855) 366-6109 during our hours of operation. Please have the following information when you call: 1. Attorney’s Name 2. Attorney’s Phone Number 3. Attorney’s Address 4. Bankruptcy Case Number Or you can send your correspondence to: Emergent Business Group PO Box 1655 Horsham, PA 19044
If you are unable to pay your balance today Here are some options: (1) Call (855) 366-6109 and speak with an Emergent Representative and make arrangements that fit your current financial situation. (2) Send in a payment of the amount you believe you can afford now with a letter with arrangements of what you can pay going forward. (3) Send a letter advising of your challenges and include a contact number with the best time for an Emergent Representative to call you to discuss your situation.
If you feel you have not received the best possible service from our team, please let us know by emailing [email protected] or by using our contact us form.